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With high response rates and high CSAT, messaging is better than email or phone. Use Freshchat to connect with any messaging app and manage conversations from one inbox.
Messaging apps have grown rapidly in the last few months. Tap into its reach and adoption for your customer service engine.
Respond and manage WhatsApp chats from your Freshchat Inbox
Send and receive DMs from multiple Instagram Business accounts
Connect your support mailbox with Freshchat and bring emails into the inbox.
Bring all your conversations from Google's Business Messages into Freshchat
Provide conversational support through SMS on Freshchat
Receive and respond to FB DMs from within your Freshchat Inbox
Receive and respond to LINE messages with Freshchat
Engage with customers via Messages from their iOS device
Use the customer messenger on your website and mobile apps
Engage with customers on Telegram using a Marketplace app
Choose your own channel and integrate it with Freshchat easily
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