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Download free resources to get insights on industry trends and discover interesting use cases for Freshchat.
MTN Cameroon delivers ‘EPIC’ customer experiences with Freshworks
Iba increases sales by 230% using chat support
Doctaly reduces consult times to 4 mins from 25 mins
Travix uses chat to navigate support during COVID-19
Telangana Govt. creates COVID-assessment bot
Shuttle Delivery resolves 95% of its queries with Freshchat
Delivery Hero relies on Freshchat to support a global rider fleet
Klarna wows its 80M customers with rapid resolutions
Leading US Financial Serv transforms its CX with Messaging
Dunzo resolves 48% of queries with chatbots saving 30% costs
Fantastic Services increases chat ROI by 100% using Freshchat
Why Wadi Degla SC moved from Intercom to Freshchat
MakeMyTrip increases agent efficiency by 3x
BEL USA brings down their operational costs
CISS scale their customer support operations by 3x
SuprDaily scales support on WhatsApp
Zoomcar improves customer retention with personalized support
Kaafmeem bumps CSAT score up to 4.7!
Musafir increases website engagement by 40%
FinAccel achieves 98% CSAT with Freshchat
SENS group achieves a 5/5 CSAT with Freshchat - WhatsApp
NuDebt increases revenue by 40% with Freshchat - WhatsApp
KKday uses Freshchat to create unforgettable holiday experiences
Mama Money improves their resolution SLAs by 40%
CASE STUDY CCL uses Freshchat to offer Information-as-a-Service
Windmill Microlending
Klarna
Delivery Hero
Scaling chat support for 200,000+ customers
The Ultimate Guide to Customer Engagement on Chat
WhatsApp Blueprint ebook for E.A.S.Y. Customer Service
The ABC of Apple Business Chat
AI’s Impact on the Ecommerce Customer Journey
How to develop human-centric lead nurturing
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