Your cheat-sheet to customers’ favorite messaging channels.
Your customers want to have fast, personalized conversations with your business, and they want it now. Which messaging channel is the best way to make that happen? In this guide, you’ll find everything you need to make that decision, including:
- USPs of popular messaging channels, from SMS to Instagram
- How they increase customer satisfaction and agent productivity
- Useful customer engagement features of each channel
- Getting started with the channel(s) of your choice